Privacy Policy

What information we collect and how we use it


Tsai Fong Books dba as BooksWindow or BooksWindow.com ("BooksWindow") is committed to providing you with quality goods and excellent customer service. This privacy policy explains how we collect, use, share, store and protect information that you provide to us. You agree to the terms of our privacy policy by using BooksWindow’s website. You also agree to the terms of our privacy policy by using any page or feature in any other website that BooksWindow has linked to this privacy policy.
 

Terms of Use

Users of www.BooksWindow.com agree and accept that all content of this site is the exclusive property of Tsai Fong Books, Inc. and its content suppliers and is protected by copyright laws of the United States. It is offered to our library customers for noncommercial purposes and for internal use only. User may not offer access to any third party. Users understand that Tsai Fong Books, Inc. is a distributor of foreign language material. The physical and promotional information for the products on this site are offered by publishers in varying degrees of completeness, but all in the materials’ original language. Researching, compiling, and presenting the data in English is the work of Tsai Fong staff. Most importantly, the English description of the books, news, and authors is the original work of our staff and is strictly proprietary and copyrighted. This information is provided for selection purposes only. Users may not download, copy, duplicate, display, sell, or redistribute the information and data displayed on this site. Tsai Fong Books reserves the right to terminate user access on unauthorized use of this site.

How We Collect Your Information


We collect personally identifiable information that you voluntarily provide to us and by automated means. We collect this library identifiable information include library name, your name, mailing address and billing address that you actually enter it on a page on our website.
 

Information We Collect By Automated Means


We collect certain information by automated means when you visit our website, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as cookies, web beacons and IP addresses, as explained below. We also collect some personally identifiable information by automated means, such as collecting your IP address when you access our website.

 

Cookies


Like many companies, we use cookies on our website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

 

Web Beacons


Certain pages on our website contain web beacons (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use this information to analyze trends, to track users’ movements around the sites and to gather demographic information as a whole. We do not provide personal information through these cookies or web beacon to any third party nor do any third parties collect any personal information by these means. Our website does not respond to do not track (DNT) signals.

 

IP addresses


An IP address is personally identifiable information that is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view and collect the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device. We also may use this information to enhance our website.

 

How We Use Your Information


Your personally identifiable information will only be used in the following ways unless otherwise stated at the time you provide it to us:
We will use it to contact you in order to answer questions, send you requested information, send you free or discount offers, and keep you updated on our company and its products.
We will use it to process orders you may place for our products.
We may use it for BooksWindow’s internal purposes. These purposes include administration of our website, data analytics and compliance with our legal obligations, policies and procedures.
We use it to provide an enhanced and more personalized online experience.

 

How we Store and Protect Your Information


Your personally identifiable information that you disclose to us is stored in our secure server’s database. The information is only accessed by those persons authorized to access our systems, and they are required to keep the information confidential.
If you open an online order account with us, it will contain personally identifiable information that you have entered into your account. You can access your account online via our website’s log in function and update or delete all of your information except for your default address which can be edited but not deleted. You can also choose not to store your address information in your account, but it will be contained in your order history.
You can opt in to receive our newsletters and we will use your email address to deliver our newsletters to you. You can unsubscribe from our newsletters whenever you want.
 

Do we share your information with outside parties?

We do not sell or otherwise disclose information about our website visitors, except as described here. We may share the information you provide among our subsidiaries and affiliates and with our joint marketing partners. We may also share the information with service providers we have retained to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. If you are a Texas resident, you may ask us to refrain from sharing your information with third parties for their marketing purposes. Please tell us your preference by contacting us as indicated in the “How to Contact Us” section of this Privacy Notice. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our website in a manner that is consistent with this Privacy Notice.

 

Children’s Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.

 

Effective Date and Changes to our Privacy Policy


The effective date of this privacy policy is November 10, 2016. If we decide to change our privacy policy, we will post those changes on this page by updating this policy.

 

How To Contact Us


We value our relationship with you. If you have any questions or concerns about our privacy policy, or want to communicate with us for any reason regarding it, please contact us via e-mail at: support@bookswindow.com.